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Receiving and Using Feedback

Module 13: Supervision, Coaching, and Team Practice · Lesson 2 of 3

10 min Back to module

Story opener

Thursday, 4:40 p.m. A participant is sitting across from you, your supervisor wants three notes before you leave, and the answer you need is not in any binder on the shelf. This lesson is the part of the job nobody handed you in orientation.

Learning objectives

  • Be able to restate, try, then evaluate
  • Be able to request live observation regularly

Lesson

Defensiveness is expensive and visible.

Listen fully, ask one clarifying question, restate the change requested, and try it before evaluating it. If you disagree, say so specifically and ask for observation data.

Ask for live observation deliberately. Being watched in the field improves practice faster than any narrative discussion.

Maryland guidance & authority labels

Every statement below is labeled so you know what is binding regulation, what is only proposed, what is professional guidance, and what is our house standard.

  • COMAR — current

    Supervision must occur at the required frequency and be documented, including the supervisor's qualifications.

  • Internal best practice

    Bring three items to every supervision: one case, one skill, one system problem.

Common mistakes

  • Describing what you did without describing what the participant did.

    Do this instead — Record the intervention and the participant's observable response to it.

  • Treating regulation as a filing chore separate from practice.

    Do this instead — Let the required elements shape the session itself, so documentation writes itself.

Practical examples

Practical example

Instead of 'met with participant to discuss goals,' write: 'Reviewed the transportation objective; participant identified the #22 route unassisted and named one back-up plan. Verbal prompt needed once. Next session: practice the transfer at Mondawmin.'

Key takeaways

  • Restate, try, then evaluate
  • Request live observation regularly

Reflection prompts

  1. 1Which part of this lesson describes something you are already doing differently in practice?
  2. 2What would an auditor see in your last five notes that contradicts this standard?

Bring your answers to supervision — the case-study workspace in this module saves written notes to your account.

Knowledge check

4 questions drawn from a bank of 7 · 75% to pass · instant feedback on every answer

1. A colleague does this: Treating regulation as a filing chore separate from practice. What should they do instead?

2. How should you treat this statement? "Bring three items to every supervision: one case, one skill, one system problem."

3. Your unique contribution to a multidisciplinary team meeting is:

4. How should you treat this statement? "Supervision must occur at the required frequency and be documented, including the supervisor's qualifications."

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