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Holding the Line Gracefully

Module 4: Scope of Practice and Professional Limits ยท Lesson 3 of 3

You can protect scope without damaging the relationship.

Use a three-part script: acknowledge the need, name your role, offer the next concrete step. 'That's a real concern. Medication questions are for Dr. Reyes, and I can help you write down exactly what to ask and get you on the schedule this week.'

Consistency matters more than eloquence. Participants trust practitioners whose limits do not shift with mood or caseload.

Key takeaways

  • Acknowledge, name your role, offer a next step
  • Consistency builds trust more than flexibility does
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